Frequently Asked Questions

Orders will be dispatched on the same day, if done before 4PM GMT (Excluding bank holidays and Sundays). All other orders will be processed within 1 working day after receiving your order confirmation email (Excluding bank holidays and Sundays).

Shipping times are roughly:
- UK 1-3 business days
- EU 3-6 business days
- worldwide 6-12 business days

We do also offer express (24 hour) shipping in the UK.

For more shipping info please check out our shipping policy.

We ship to the UK, EU, US, Canada, Australia, New Zealand and most other worldwide destinations.

Shipping is free on orders over £50 in the UK & EU. Orders to other regions are subject to shipping costs. Those get calculated at checkout.

We will send you the tracking number by email, after we ship your order to you. Please allow 24 hours for the tracking information to become available. 

Of course! We have a 14-day return policy. To return, your item must be in the same condition that you received it, unused, and in its original packaging. To start a return, you can contact us at
For more info on returns and refunds please refer to our returns policy.

We do! we offer a 6 month warranty if the knife develops a fault or is damaged through no fault of your own. For more info check out our returns policy

All our knives are made of AUS-10 Steel. Protected by 2 layers of 430 steel. The handle is made from Ebony and sandalwood. These are all food safe materials.

Our packaging is fully recyclable.

We recommend to always wash the knives by hand with warm water and soap, washing the knives in the dishwasher can permanently damage them.

Please refer to our care instructions for more information.

Have a question that we haven't answered here? Get in touch!

Some useful links

Here are some more useful links and our policies:

Shipping Policy
Returns Policy
Age Policy
Care Instructions